If you have ever stayed in an Airbnb where the services were a clear case of what you ordered vs what you got, you’d understand the importance of an honest review by guests.
Writing a review on Airbnb as a guest is a great way to save other travelers of the perils of a bad host. Put yourself in that shoe and see the need because every guest needs to write one.
In this article, we will show you how to write a review on Airbnb as a guest. If you fear the review may be moderated by the host, they do not have such rights. So, write away!
Why Are Airbnb Reviews So Important?
Airbnb is a perfect example of the impact that social proof can have; hosts admit that they always check reviews before confirming a reservation, and guests booking through Airbnb are interested in learning about the experience they can expect if they choose to book with you.
Did you know that the number of reviews you have on Airbnb affects your listing’s SEO rankings and the number of bookings you receive? Bookings appear to correspond with revenue.
Airbnb sends out reminders shortly after visitors check out to encourage both hosts and guests to write reviews. After that, you’ll have 14 days to provide comments. Reviews are only published when you and your visitors finish them, or after the 14 days, to ensure unbiased and truthful remarks.
Despite having a positive experience with an Airbnb host, only 20% of customers take the time to write a review. This can be a challenge when attempting to increase the number of reviews. Positive reviews are far more common than negative ones, and even the least exceptional visitors are less likely to write a bad one.
The answer is obvious: you must take the initiative and leave an Airbnb review for your visitors; Airbnb will alert them as soon as you submit a review, inviting them to contribute their feedback.
If your guests had a positive experience during their stay at your apartment, they are more likely to return the favor. You can write reviews for guests you would gladly host again, but you don’t have to write reviews for every single one of them. If your guests are exceptional, they will write a review without you having to ask them to, but positive evaluations are difficult to encourage if they had a bad experience.
If you take the initiative and set aside time to contribute your opinion, you may increase the number of reservations and evaluations you receive. You also provide prior visitors with a more credible impression in the eyes of other hosts, which they will appreciate.
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When can Reviews be Submitted and Published?
After check-out, hosts and guests have 14 days to provide reviews for reservations that are canceled on or after the day of check-in, which is midnight in the listing’s time zone.
Reviews are posted after 14 days or when both parties have written their reviews, whichever comes first.
If the host cancels a reservation before the day of check-in, neither the host nor the visitor will be able to leave a review for the stay.
How to Write a Review on Airbnb as a Guest
Leave your host of Airbnb a review following these steps;
- Go to Trips
- Select the trip you want to review
- Click Get started and leave your feedback
- Click Submit to post your feedback
Note: While writing a review for your host as a guest, you can save your progress by clicking Save and Exit. This saves your progress so that you can pick up when ready. Remember that you’ll need to finish writing the review within 14 days after checkout for stays or 30 days for Experiences.
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How to Write a Review for Your Guest
As a host, leave your guest a review on the Airbnb iOS and Android app
- Tap Inbox
- Select a message for the guest you want to review
- Tap Get started and leave your feedback
- Tap Submit to post your feedback
Note: You can save your progress by clicking Save and exit. Your progress will be saved so you can pick back up where you started. Remember that you’ll still need to finish the review within 14 days after checkout for stays. For Experiences only the guest will be able to leave a review.
Rules to How You Can Write Guest Reviews on Airbnb
Follow these rules to create informative and concise reviews:
1. Take your time before posting a review
Before you write a positive Airbnb guest review, make sure that everything is in order. After a few days of staying in the house, start putting your thoughts into words.
Take your time, and if you need help, don’t be afraid to use a writing service.
See also: How to Write a Book With No Experience for Beginners in 12 Steps
2. Always get straight to the point
Make sure your judgments are truthful, accurate, and based on facts. You can have some minor suggestions (e.g., “you could have taken the rubbish out”) privately rather than publicly.
3. Try to make them helpful to future hosts
Make your feedback something that other hosts can benefit from
4. Build templates to save time
Templates come in handy when you have a lot of lodgings and are writing lots of reviews to Airbnb hosts as a guest.
Creating templates for your reviews allows you to put them together much faster.
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Reply to Airbnb reviews from Guests
Don’t let your guests down when they leave you a review; always respond to a guest’s review as quickly as possible, especially if they took the time to do so. You might even get a repeat customer or word-of-mouth referral.
Hosts may get a negative review now and then, but they still need to act professionally in the face of it. Ignoring a negative review is never a good idea, but with the right approach, you can use it to your advantage.
Are Guests Reviews Moderated?
Airbnb doesn’t moderate reviews before they’re published. However, reviews do need to relate to an authentic reservation and may be removed if they violate our Reviews Policy.
In addition, Airbnb has a detection system that actively searches for indications that a review might not be accurate. A review will be deleted if their algorithm determines that it is most likely fraudulent, such as if it is unrelated to a real Airbnb stay or pertains to a stay created solely to boost someone’s ratings.
Mini Checklist of Things to Include in Your Reviews & Review Examples
- Your name – Just a first name is good, you do not need to include the full name.
- Dates of stay – Airbnb auto-fills these details for you automatically, but future guests will want to know how recent the reviews are.
- Positive descriptive words – Include words and phrases like ‘lovely couple’, ‘ideal host’, and so on.
- A recommendation – It’s nice to leave some sort of endorsement like ‘I would love to have them host me again’, or ‘the host was a delight.’ This tells other Airbnb hosts that there are trustworthy guests and it was unproblematic to have them as guests.
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Review Examples & Templates for How to Write Airbnb Guest Reviews
Template 1: [Host Name] was very neat and clean. I would gladly stay at her place again and I highly recommend her as a great host!
Template 2: [Host name] was a great host because he took great care of my space, left it clean and tidy, and was a pleasure to speak with. The lawn just needs a little mowing to be lower. I’d also appreciate it if there could be varieties of food for those with allergies. I’d be glad to return anytime, regardless.
Template 3: I loved having [Host name] because they treated the place with respect. They were awesome and I hope I get to stay with them again.
Conclusion
Learning to write a review that is perfect for promoting your vacation spot is not easy. Learn how to write yours and make your hosts.
References
- Airbnb – how to write a review on airbnb as a guest template
- Igms – how to write a review on airbnb as a guest
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